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Do you have cyber-insurance cover for your business?

Some kinds of insurance are mandatory: a no-brainer example would be car insurance.

Some are optional, like income protection or travel insurance. And, of course, they are of no practical help until that fateful day when they are and you thank yourself for signing up in the first place, right?  Well, some people are more risk averse than others and whatever you decide is fair enough assuming you have thought it through.

When it comes to cyber-insurance for your business (and many other types of business insurance) I would always ask this:

Have you assessed ALL risk in the business? Actually identified what the risks are? Listed them? Assessed the consequences?

Cyber attacks are very real and not remotely enjoyable. This guide from the National Cyber Security Centre gives you an overview of what to look for and how to approach gaining such insurance.

Crucially, it makes it very clear having such insurance does not magically make your business immune from attack (!) nor should you put off ensuring that your IT systems, data, devices and humans are prepared for interaction online. What it does provide is support if something terrible happens and assuming you have taken out appropriate levels of cover, that you will ride the storm and survive.

If you’d like to discuss any of this further please get in touch by calling 0207 241 2255 or simply schedule a session with me using my calendar link.

4 signs you’re under attack from ransomware

A ransomware attack is one of the most terrifying things that can happen to your business.

This is the computer attack where a hacker locks you out of your systems and data. And you must pay a ransom, typically in Bitcoin, to get access again.

What most people don’t realise is that hackers access your system weeks before they launch the attack. It takes time for them to set it up, and prevent IT security experts from helping.

So there are signs to look out for – ways to spot if your system has already been breached, and an attack is imminent.

Download our brand new guide and know how to keep your business safe.

If you would like to discuss this or have any other IT question, you can call us on 0207 241 2255 or simply fill out the contact form on our website and we’ll quickly get back to you. If you’d like to schedule a call directly with Ben, please connect via his calendar link.

Google vs the World

Google is everywhere, isn’t it?

I mean, you don’t do a search on a person or place, you GOOGLE them!

Google’s parent company, Alphabet, owns YouTube, Nest and Waze. It even has its own mobile phone range (Pixel) as well as writing the Android operating system.

One of the main issues is the power that Google can aggregate by use of search placement and ever-increasing charges to advertisers based on the enormous amount of data accrued about user habits and purchases.

Using Google’s services may not cost money, but users (have to!) agree to have their data used for Google’s purposes before they can use Google’s services.

Are they abusing their market position with monopolistic action?

The US Department of Justice certainly believes so. Like the large anti-trust cases in recent history (Microsoft in the 1990s and AT&T in the 1970s) the defendants won’t let this happen without a fight. It is game on!

If you’d like to discuss any of this further please get in touch by calling 0207 241 2255 or simply schedule a session with me using my calendar link.

This is the ultimate secret to keeping your business data safe

As business IT professionals, we’ve seen some things.  Things that would horrify you. Things you would never want to encounter in your own organisation.

We’re talking security breaches, data theft and file corruption. That have brought entire businesses to their knees.

This is something that you – as the business owner or manager – really don’t want to happen

Hackers are targeting all businesses, all the time. Using clever automated tools, and by sending out billions of emails every day.

It only takes one person to click on one bad link… and hackers can get into your system.

You don’t need us to tell you that data loss can lead to a huge loss of confidence from your clients.

And often the cost of rectifying a situation such as this can be phenomenal.

That’s why we’ve written a brand new guide. To tell you about the ultimate secret to keeping your business data safe.

You won’t believe how simple it is. Download your copy now.

If you haven’t received data security training to your business, and this is of interest, you can call us on 0207 241 2255 or simply fill out the contact form on our website and we’ll quickly get back to you. If you’d like to schedule a call directly with Ben, please connect via his calendar link.

Are you set up for working anywhere?

Are you set up for working anywhere, on any device, at any time?

Didn’t 2020 just throw a massive curveball at us.

After the urgent rush to work from home in March, many businesses now have some staff still at home, with others in the office.

And it’s looking like (cliché alert) this will be the “new normal”.

Seeing as we don’t know what the next few years have in store us, this is a great time to make sure that all of your team can work from anywhere, on any device, any time.

That gives you maximum flexibility and minimum future disruption.

Download our guide to show you the most important things to consider with a permanent flexible working arrangement for your people.

If you would like to discuss this or have any other IT question, you can call us on 0207 241 2255 or simply fill out the contact form on our website and we’ll quickly get back to you. If you’d like to schedule a call directly with Ben, please connect via his calendar link.

 

 

 

 

We all know what GDPR is but what is PECR?

We all know what GDPR is but what is PECR?

As this helpful guide from the Information Commissioner’s Office explains, The Privacy and Electronic Communications Regulations (PECR) sit alongside the Data Protection Act and the GDPR. They give people specific privacy rights in relation to electronic communications.

PECR specifically looks at the electronic communications an organisation or business makes and how to ensure compliance with the regulations.

In essence, this relates to how an organisation sends communications out, such as marketing emails, texts and other methods of contact.

It may not be the most exciting thing to spend your time on but it’s an important legal and administrative process that requires time and resources.

Even if it’s not something you do yourself, this proves it needs to be done by someone!

A quick online search will give you lots of templates and guidance on how to approach assessment of what your business needs to do and produce the documents that demonstrate your compliance.

If you’d like to discuss the above further please get in touch by calling 0207 241 2255 or simply schedule a session with me using my calendar link.

 

It is the fastest growing crime on the planet…

Ransomware is terrifying. Just terrifying.

It is the fastest growing crime on the planet but what does ransomware mean to you?

Imagine switching on your work computer one morning. And instead of the screen you normally see, the screen has gone totally red.

There’s a message telling you your business’s data has been locked. And the only way to get it back is to pay thousands in Bitcoin.

This is not a rare event. It happens to businesses every day. Every business is at risk. And it’s one of the hardest things for us as your IT support company to fix.

Fortunately there are five really effective things you can do to protect your business. Download our latest guide. It tells you how to protect your business, and dramatically reduce your chances of being attacked.

It is important to take a long-term approach to this, just as you would with any form of cyber-attack.  It’s cheesy, but prevention is better than cure!

If you don’t already have these precautions in place, you can call us on 0207 241 2255 or simply fill out the contact form on our website and we’ll quickly get back to you. If you’d like to schedule a call directly with Ben, please connect via his calendar link.

Humans are responsible for cybersecurity – not technology

This blog is devoted to taking responsibility for cybersecurity in your organisation. If you are the leader or decisionmaker, who else is going to lead with this?

If you are not the decisionmaker, and there has been no cyber risk assessment, the organisation could be in trouble and may not recover from attack.

I recommend that you read Whaling for Beginners

You can obtain a free PDF or e-Book version from the link above.

In this short, based-on-fact and gripping modern-day fable, a company boss clicked on a link sent from an old (and presumed forgotten) school chum.

He regretted it immediately. The malware in the link proceeds to not only hack his company network, but their client’s networks too.

The book charts the fallout for the company but also forces the boss not only to take responsibility for his own culpability but also to realise that the tech alone does not protect you.

Without security policy, risk assessment and mitigation you are vulnerable.

“We took technology at face value. Technology is nothing without people. People use technology. They can use it and they can abuse it.

They can let it make them lazy, or they can use it to be amazingly creative. The point is, it’s a tool. It’s only as good as the people that use it. I’m the fool that clicked on a link in an email that I shouldn’t have.

I assumed that the antivirus would save me. I assumed that my firewalls, my expensive tech, my IT team made me immune to my own carelessness. They didn’t….”

If you’d like to discuss the above further please get in touch by calling 0207 241 2255 or simply schedule a session with me using my calendar link.

Improve how you work from home or the office with Microsoft Teams

Unless you have been living on another planet, you’ve probably noticed that things have been a little strange, lately.  Covid has changed the way we do pretty much everything and it looks as if it will be some time before things go back to the way they were.  If at all.

On the up side, you may have discovered that your business can be more flexible with the way your people work, than you’d imagined. With many people working from home to some extent, remote working has become a viable, permanent option for many organisations.  And if your people are getting on well with it, what’s not to like?

People can work in a way they’re comfortable with; you could make a big financial saving on office space and travel; and you’re literally giving your people the gift of time, because they no longer have to commute.  But the important thing to always keep in mind is how you’re going to continue to collaborate as a team.

It’s likely that you’ve already looked at some of these potential issues during lock-down. Have you found the best solution for your people? If not, it’s time you looked in detail at Microsoft Teams.

Microsoft Teams has it all when it comes to uniting your business and helping you to get the job done.  Download this month’s guide, for a step by step closer look at Microsoft Teams.

Give Teams a go and see how it could work for your business.  We are always on hand if you need any guidance and can also give help and advice on any other aspect of your business’s IT and data security.

You can call us on 0207 241 2255 or simply fill out the contact form on our website and we’ll quickly get back to you. If you’d like to schedule a call directly with Ben, please connect via his calendar link.

Why time is the real finite resource

What does Bill Gates, a brain surgeon and a road sweeper all have in common? They only have 24 hours in a day.

Even Bill’s billions don’t get him any special time dispensations or perks. While this may seem obvious, if we have a hard limit on how long we have to spend in our work life and home life how does this affect our ability to get what we want?

If time is short, how can we tell if what we are doing right now is really the best use of our time?

Is the task important? Am I the best person to be doing this task?

Am I doing this task because I am avoiding what I really should be doing right now?

I ask myself these sorts of questions regularly because I often feel pressed for time – whether I am working or not. Effective time management is challenging in the 21st century because there are so many things we could do or think we could do. We are over-saturated with information. There is no way I could read every link in every email sent to me asking me to read a white paper or attend a webinar.

I am learning to be more selective in what I read and what I do as I realise that I can’t do everything. One thing I do spend some of my time on is how to focus my activities and prioritise my tasks so that I do the most important things first! The very fact that we are all faced with this conundrum means that there are many helpful books and even simple articles that can help us get better at time management.

This link provides some useful and straightforward steps that can help!

If you’d like to discuss any of this further please get in touch by calling 0207 241 2255 or simply schedule a session with me using my calendar link.