video conferencing apps, stay in contact, really important, safe, internet, managed IT services, managed service provider, IT support, ITGUYS London, IT Support for Small Business London, Business IT Support London, Dalston, creatives, creative, designers, Woodberry Down, Manor House, north London

Video conferencing apps – are they all safe?

Now more than ever, video conferencing apps are playing a big part in our lives. And, as much as it’s important to keep in touch, it’s really important the apps you use are safe!

Obviously, being able to stay in contact with your work colleagues and clients whilst working from home is important, let alone keeping in touch with friends and family.

At ITGUYS, we have three weekly team huddles, where we spend time catching up about our lives and challenges. “Couldn’t buy flour for love or money!” (We are all keen bakers…)

I have also set up one-to-one catchups with everyone so any issues can be dealt with in confidence as well as helping to support my team during such a challenging time.

And this is why the internet rocks!

We are able to stay connected and with video apps, we can see each other and have quality interactive (visual) communication that was simply not possible even 15 years ago.

video conferencing apps, stay in contact, really important, safe, internet, managed IT services, managed service provider, IT support, ITGUYS London, IT Support for Small Business London, Business IT Support London, Dalston, creatives, creative, designers, Woodberry Down, Manor House, north London

But we need to keep vigilant. There are many bad guys on the internet. Many bad guys who look for an opportunity in every situation (especially this crisis when we are all inevitably occupied with health, safety and looking after our families and the vulnerable).

Probably the most popular video conferencing app in 2020 is Zoom. In April, its traffic increased by over 500%. In December Zoom had 10 million users. By the end of March 2020, they had 200 million. Wow! But what also became clear was that there was some “confusion” about its security.

This prompted their CEO to say…

“Over the next 90 days, we are committed to dedicating the resources needed to better identify, address, and fix issues proactively. We are also committed to being transparent throughout this process. We want to do what it takes to maintain your trust.”

And they did take it seriously and have now launched a new version – Zoom 5, which attempts to address the clear issues with the last version. This link explains what has changed security-wise, and the implications for using the app day-to-day. If you use Zoom, I would suggest you consider upgrading today.

If you’d like to discuss the above further please get in touch by calling 0207 241 2255 or simply schedule a session with me using my calendar link.