IT Support Pricing Estimator

Use this tool to get a ballpark monthly estimate for your IT support package. We’ll confirm everything with you before we start working together.

Tip: include all staff who will contact the helpdesk.
Support level

Estimated monthly investment

Support package £0
Estimated total / month £0
Approx. per person / month £0

This is an estimate, not a formal quotation. We’ll tailor pricing to your organisation, tech stack and exact needs.

What’s included in each package?

All plans include a solid core of security and support. Where there are differences between Base IT, Smart IT and Total IT, they’re shown in the table below.

Feature Base IT Smart IT Total IT
Unlimited remote support*
Get as much help as you need (0930–1800)
ITGUYS management app*
Stay on top of your IT with a handy app
Automated OS and Office updates
Automatic updates keep you safe and up-to-date
24x7x365 monitoring
We catch problems before they cause trouble
Enhanced Antivirus with Endpoint defence and response*
Stop viruses and hackers in their tracks
Guaranteed response time*
Get help fast
6 hours 4 hours 2 hours
Documentation for your company’s IT
Understand your IT setup easily
Management reporting & executive summary
Stay informed about your IT health
Technology business review meeting / IT Roadmap
Plan your tech future with us
Annual Biannual Quarterly
Onsite support*
We can come to your office if needed
Standard rates VIP rates Included
Asset & inventory management
Keep track of all your tech stuff and who uses it
Email filtering*
“Wash” your email to minimise spam, phishing and malicious activity
Microsoft 365 / Google Workspace backup*
Safeguard your cloud data with triple daily backups to a separate location
Change Requests
Easy team onboarding and offboarding with our form
£100 per CR completed Included Included
Password manager
Say goodbye to password headaches
Security awareness training suite (online service)
Educate your team about the risks of working online – your “human firewall”
Web/DNS filtering
Block unwanted websites and protect your team online
Dark web monitoring
We’ll tell you if your passwords are leaked
Vulnerability scanning
Find and fix security weaknesses before it’s too late
Cyber Essentials and documentation preparation
Show the world you take security seriously with Cyber Essentials
Per-user monthly price (ex VAT) £75 £95 £155

All prices are exclusive of VAT. (E&OE)