As a small business ourselves, we know the demands you're under. We understand what matters to you, because the same stuff matters to us.
Our first priority is delivering the best for you and your team — even when it means less profit for us. It may not be business-savvy, but our clients seem to like it.
You don’t need a lecture on Trojan horses, rootkits, and the latest ghostware updates. What you do need is honest expertise, communicated clearly. We keep the tech-talk to a minimum.
We’re a polite and sociable team who think life’s better with laughter. We enjoy getting to know our clients and love a chat and bickie. Go on - pop kettle on!
Whether your business has a 100-strong team with a complex network of devices, or just you, a laptop and a dongle, we’ll treat you with the same care and attention.
Care is our superpower. We genuinely want to help you and see your business grow. It's what gets us up in the morning, and what helps us sleep at night.
Founder Ben Schneider has been computer-mad since the late 1970s, long before WiFi, emails and Instagram filters. Legend has it, he even predates Pac-Man.
But alongside this fascination with tech, Ben had always felt a strong urge to help other people. So in 2000, armed with nothing but a bike, a laptop, and an intricate knowledge of all things tech, he set about supporting small businesses the best way could: solving their IT problems. And the rest, as they say, is history.
– Ben Schneider, ITGUYS founder and computer engineer
How it all began, ITGUYS founder and director Ben Schneider explains…
My father was working with computers as far back as 1956, long before silicon chips and microprocessors were invented.
This is a computer room my father would have worked back then.
In 1980 he bought an Apple II (yes, one of the computers that came with floppy disks!) He wrote me a program that produced a revised league table when I input the football scores. Of course, I thought this was very cool – ever since then, I’ve had a fascination with all things IT.
In the late 80’s I wrote a database for Friends of the Earth before going on to qualify as a fully-fledged IT professional. That’s when I discovered the internet, email and search engines and my life as a computer guy really began to take off.
I loved it so much that I wrote an early book on how to use the internet “The Internet in Plain English”. Around the same time I was working as a freelancer, then after gaining my MCSE*
In 2000 the time came when I wanted to spread my wings and set up my own company.
I started small – just me, a computer, bicycle, mobile phone and an urge at a cellular level to fix IT problems and help people. I printed 5000 flyers and within minutes of delivering them to local homes, I began getting phone calls for work. ITGUYS grew steadily, moving into business and organisation support over the next 10 years and we now support over 100 businesses in London.