Has your IT support company taken care of you during lockdown?
If you’re even slightly dissatisfied with your current IT support company, we really should talk.
We’ve been chatting to loads of business owners and managers. We’ve heard some real horror stories about lazy IT support companies that failed to step in during lockdown. While many IT support companies rose to the challenge and really looked after their clients, a few others failed.
Continuing to use an IT support company that has left you down keeps you on the road of frustration and increases your risk of disaster or cyber attack.
This lockdown has shown business owners and managers just how important IT support is. Now let ITGUYS show you just how important great IT support is.
We made sure all our clients and their teams were set up correctly for safe, secure at home working. We phoned them regularly to check all was well and fixed any outstanding issues.
Ben Schneider, ITGUYS founder and director
Book Your Chat Now
I’ve made it easy for us to have a short discussion. You can see my live calendar below, and book a free 15-minute chat at a time that suits us both.
It’s important you know:
This is just a brief chat about you right now.
There’s no obligation to buy.
We are not here to slate your existing IT company. Let’s be constructive.
Even if your IT contract isn’t up for renewal, we should still chat.
I’m happy to talk about your strategy. This is the cornerstone of a good working relationship.
We’ve been chatting to loads of business owners and managers. We’ve heard some real horror stories about lazy IT support companies that failed to step in during lockdown. While many IT support companies rose to the challenge and really looked after their clients, a few others failed.
Continuing to use an IT support company that has left you down keeps you on the road of frustration and increases your risk of disaster or cyber attack.
This lockdown has shown business owners and managers just how important IT support is. Now let ITGUYS show you just how important great IT support is.
We made sure all our clients and their teams were set up correctly for safe, secure at home working. We phoned them regularly to check all was well and fixed any outstanding issues.
Ben Schneider, ITGUYS founder and director
Book Your Chat Now
I’ve made it easy for us to have a short discussion. You can see my live calendar below, and book a free 15-minute chat at a time that suits us both.
It’s important you know:
This is just a brief chat about you right now.
There’s no obligation to buy.
We are not here to slate your existing IT company. Let’s be constructive.
Even if your IT contract isn’t up for renewal, we should still chat.
I’m happy to talk about your strategy. This is the cornerstone of a good working relationship.
Our clients’ experience with us during lockdown
Our clients’ experience with us during lockdown
Jenny Amey, Office Manager at Kenny Wax:
“The pandemic generated a lot of problems for everyone at Kenny Wax but ITGUYS was there to support us every step of the way. Even before the official lockdown date, ITGUYS had already prepared the ground for us. They removed all of the stress involved with transferring our company to working from home, allowing us the time to focus on critical business decisions and needs. Knowing that they had a plan, were ready to implement it and explain it to us in simple steps was very reassuring. We even benefitted from a webinar to ensure that the business’ cybersecurity was the best it could be at such a vulnerable time. We could not have managed without the reliable, quick and genuinely supportive service provided by ITGUYS.”
Angela Russell, Ops Director at Decision Lab:
“The last two months have added many new challenges to Decision Lab and how we work in order to produce great results for our clients. With ITGUYS looking after us, I.T. is not one of them! They have been providing us with an excellent service for over a year and were able to work quickly to address security issues with a total understanding of our needs as a distributed workforce.
ITGUYS had already worked to ensure that our homeworkers were working securely and safely. However in the week before the official lockdown, they also pro-actively called us and supported us in ensuring our whole team of 25 were able to work from home safely and productively.
Ben, director at ITGUYS, ran a security awareness training webinar which some of my team attended, which spelt out the cyber “red flags” that we need to pay attention to. With regular checking in on the phone, ITGUYS input and approach have been indispensable.”
David Duchin, Manager at Kempton Smith:
“We could not have known what Covid-19 had in store for the UK in early April 2020 when we were invited to take part in a security awareness seminar by our IT managers, ITGUYS. At the time, I perhaps thought this was over the top; awareness of the various types of phishing and trojan horse techniques taking advantage of a worldwide health crisis. But, that was because I did not see the pandemic progressing beyond those early stages.
Looking back, I am thankful that our IT managers had the prescience to predict the situation we now all find ourselves in. In our line of business, it is necessary for us always to be several steps ahead in any project. It’s good to know that when we aren’t, ITGUYS have our back.”
Jenny Bobroff, Ops Manager at Archio:
“Since getting ITGUYS on board, we have saved so much time and stress by having IT experts on hand to help us out whenever we need it. We’ve had lots of new setups to sort out, particularly with setting up home working at short notice due to Covid-19.
ITGUYS have been there every step of the way making it a really seamless process. They can advise and help on anything big or small, are proactive in getting things completed, and always super friendly!”
Book Your Chat Now
Book Your Chat Now
I’ve made it easy for us to have a short discussion. You can see my live calendar below, and book a 15-minute chat at a time that suits us both.
We provide friendly and professional IT support to small businesses, charities and not-for-profit organisations. We cover most northern and central areas of London.
ITGUY London Limited is a registered company in England and Wales. Registered Number 09390513. Registered Office: 8 Woodberry Down, London N4 2TG.
